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Consumer Services
Understand and take control of your credit.
Unlock better financial opportunities with your Experian Credit Report and Score. See how lenders view you and learn how to improve your score for better rates on loans and credit cards. Start now to monitor your credit and ensure your information is accurate. Subscribe to enhance your financial future!
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RAISE A DISPUTE ON YOUR CREDIT REPORT
We work with you to address your queries / disputes.
CreditExpert Solution
Use our Credit Expert Services to monitor your credit profile and upgrade your credit health.
FAQs – EXPERIAN CREDIT REPORT
FAQs on credit factors, understanding your Experian credit report and dispute resolution.
FAQs – CREDIT NOTIFICATIONS
Understand credit pull notifications, their purpose, and actions to take for inaccuracies.
Why Experian?
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Comprehensive consumer credit information
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Ensure easy and convenient access to credit reports and scores through WhatsApp and online platforms
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Trusted by financial institutions across India to deliver your credit needs
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An Individual Consumer / Commercial entity can call or write to the Consumer Support team at:
- Call – 022 – 6641 9000 (Monday to Friday – 9:30 am to 6:30 pm)
- Email to raise a dispute – Consumer.Support@in.experian.com
- Email to raise a query – v3scorequeries@experian.com
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Level 1
- Call – 022 – 6641 9000 (Monday to Friday – 9:30 am to 6:30 pm)
- Email to raise a dispute – Consumer.Support@in.experian.com
- Email to raise a query – v3scorequeries@experian.com
- Raise a dispute – Click here to raise a dispute on your credit report
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Level 2
In case the above mentioned time lines of 7 days for query and complaint and 30 days for disputes are not met
- Name – Ashok Gupta
- Email – nodal.officer.india@in.experian.com
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Level 3
In case there is no response from the Nodal Officer within 7 days of the call or email
- Name – Sravanthi Rao
- Email – principalnodalofficer.india@in.experian.com
(In case emails are received to the Nodal and / or the Principal Nodal officer without having been sent to Level1, response will be received from Level 1 itself.)